Help Center

How can I check my credit balance?

See where to check total credits, used quota, and what to do if the displayed balance looks off.

If you need to confirm how many credits remain, the fastest path is to check the relevant page inside the app and review total credits, used credits, and remaining balance before starting the next task.

Check credits from the pricing page

Open the Pricing page to review total credits, used credits, and the remaining balance. This helps you quickly judge whether the next translation task still has enough quota.

Review usage before purchasing

Before translating again, compare the remaining balance against the amount of content you plan to process. This is usually steadier than discovering the shortage after a task has already started.

Contact support when the data looks wrong

If the displayed balance does not match actual usage or related purchase emails are missing, contact support so the record can be checked with you directly.