Automation covers the straightforward orders but stops silently when an order needs an exception. In this case, the immediate task is to define an order workflow with explicit exception paths. The workflow should produce an order handling workflow and test cases, with each exception path tied to the triggers and owners in the merchant's records.
First replace every [bracketed] placeholder with real store scope and constraints, then add any actual records or data you have, and paste it into your preferred AI assistant or Spark agent. Spark will follow this page's workflow to produce structured output and verification steps.
Act as a Shopify operations specialist.
Help me define an order workflow with explicit exception paths.
My store context is [describe the business, products and target audience].
My scope is [specify the affected products, pages, customers or reporting period]. Use these inputs: [the current order workflow, the exception conditions appearing in the order records, the owner named for each escalation, the actions the connected systems can perform, and the orders that stopped without reaching a normal end state]. Draw the routine path first with the condition that moves an order along it, then attach one named exception path per blocking condition carrying its trigger, a named owner and a fallback action the system can execute, leaving any condition without an owner or a fallback as an explicit open item.
Return an order handling workflow and test cases for the specified task.
Show the relevant evidence or before-and-after examples and explain how I can verify the result.
If essential data is missing, ask for it and mark unsupported conclusions as unknown.
Do not invent metrics, product claims or customer facts.
For any publication, message, account or store change, use only connected tools within my explicitly authorized scope and report success only after verification; otherwise provide the draft or proposed steps.Split the work into input, judgment, and deliverable phases. Verify each step's output before moving to the next.
Collect the current order workflow, the exception conditions that appear in the merchant's order records, the owner named for each escalation, the actions the connected systems can perform, and for one merchant-defined window the orders that stopped without reaching a normal end state.
Draw the routine path first with the condition that moves an order along it, then attach one named exception path per blocking condition carrying its trigger, a named owner and a fallback action the system can execute, leaving any condition without an owner or a fallback as an explicit open item.
Deliver an order handling workflow with a test case per exception path, replay the window's stopped orders through it and confirm each one now lands on a path with an owner, and list the paths that no order in the records reached.
Cover decision rules, frequent misunderstandings, and required inputs so the team aligns on prerequisites before execution.
Any condition that blocks the routine action, such as a payment hold or stock the records cannot confirm, earns its own path with a trigger, an owner and a fallback action; a condition that only slows the routine action stays on the main path and is watched through the ageing check instead.
No, only the affected order moves to the exception path while routine orders keep flowing, because halting every order turns one payment hold into a store-wide backlog; the workflow stops entirely only when the connected system itself is unavailable.
Each path is replayed with an order from the records that actually hit the condition and must end in an executed fallback or a named owner, since a path ending nowhere is the silent stop the work set out to remove; paths no order reached are flagged as untested rather than assumed correct.
Start with scenarios under the same topic, then expand into cross-topic matches suggested by similarity.
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